TERMS AND CONDITIONS

Welcome to the Sport Soul website located at www.sportsoul.in. Please read these Terms and Conditions (the “Terms”) because they govern your use of this website as well as the products and services provided by Sport Soul and purchased by you. To make these Terms easier to read, the website, and the sale of our products and services are collectively called the “Services”. Furthermore, by using our Services and placing orders with Sport Soul, you agree to be bound by the Terms to the fullest extent permitted by applicable law (regardless of whether State, Federal, Local, Regulatory, International, etc.).

CHANGES TO TERMS AND CONDITIONS

We may modify our Terms at any time, in our sole discretion. Any modifications will be posted on our corporate website, or through other communications, as deemed appropriate.

CONTRACT TO PURCHASE

Only individuals 18 years and older may place orders through Sport Soul’ websites, by phone or in person. After placing an order, you will receive a confirmation email which creates a contract to purchase the Services. When ordering online and you click the "Submit My Order" button, we'll present you with a confirmation screen and, if applicable, a confirmation email. Your contract to purchase is not considered complete until items are shipped.

SATISFACTION GUARANTEE

We guarantee 100% satisfaction with your purchase! Products may be returned for a refund within 10 days of receipt, when returned in accordance with our Return Policy set forth below.

RETURN POLICY

All returns must be authorized by Sport Soul and require a written return authorization issued by Sport Soul. Call our Customer Care Team at the +91-7599 704040. number located at the top of your screen for a return authorization number. Returns must be postmarked within 7 days of return authorization issue date; otherwise the return will not be eligible for credit. Items must be returned in their original condition, including all tags, packaging and accessories (if applicable). Freight charges will not be refunded unless the merchandise is defective or it was shipped incorrectly. We are not responsible for misuse, customer installation, freight damage or improper storage. The return authorization number must be included in all correspondence and returns.

PRICING AND SPECIFICATION

We reserve the right to change prices due to increased costs, or to correct errors in pricing and/or specification. Suggested retail prices shown on our website are for reference only. No sales may have occurred at these prices. We will make every effort to send you only one invoice after all items on your order have shipped.

SUBSTITUTIONS

We strive to continually improve our products to give you the best value possible. On occasion, we may ship you a product that differs slightly from the one pictured and described in our catalog. However, we will always substitute with a product of equal or better quality and value. If your requirements prohibit substitution, please let us know when you place the order.

RISK OF LOSS, FREIGHT DAMAGE AND SHIPMENT SHORTAGES

Risk of loss, title and ownership of the goods purchased are transferred to the customer at the time goods are delivered to the common carrier. If a shipment is short or damaged, we will gladly assist you with your freight claim. The product shortage or damage must be noted on the freight delivery document. Please notify us immediately if you need assistance with your claim.

FORCE MAJEURE

Although we strive to meet obligations set forth in our promotional material, we will not be liable for any failure to perform any such obligations by reasons of acts of God or the elements; acts, delays and failures to act by governmental authorities; riots, insurrections, terrorism, sabotage and war; interruption, suspension, curtailment or other disruption of utilities; or other matters beyond our reasonable control.

APPLICABLE LAW

These Terms, the Customer order and the legal relations of the parties shall be determined in accordance with the laws of the State of Delhi- India. The parties disclaim any applicability of the Republic of India Sale of Goods related to their order and the Services. .